Industry standard

Lemon Contact Center in Stockton awarded industry standard

Teesside-based Lemon Contact Center has achieved SafeSupplier status in recognition of its commitment to quality and best practice.

The outsourcing service, based in Stockton, received industry standard approval after careful review of its operations, systems and procedures.

The analysis looked at aspects of Lemon’s business including standards, health and safety, quality, ethical best practices, sustainability and responsible growth.

Lemon, who has been in business for almost 20 years, specializes in inbound and outbound services and works primarily with engineering, technical and facility maintenance companies, both in the UK and Europe, as well as in the care sector, including funeral directors and personal services. security apps.

Martin Anderson, Managing Director of Lemon, said, “SafeSupplier accreditation demonstrates to existing and potential customers that by choosing Lemon, they are contracting with a company that is dedicated to adopting best business practices and quality management systems. the quality.

SafeSupplier status was awarded by Alcumus, which validates companies’ legal, moral and financial credentials to help potential customers make informed decisions when appointing a supplier.

SafeSupplier helps companies demonstrate compliance with regulatory requirements, international standards and industry best practices.